Concerns, Complaints and Compliments

If you have recently recieved input from our service we would be very grateful if you could fill out our patient satisfaction survey available online here:

Patient Satisfaction Survey

If you are not happy with the service you have recieved, in the first instance please inform the service by either emailing or telephoning 01522 697282. A member of staff will be happy to hear your concerns and attempt to resolve them to your satisfaction.

If we have not been able to resolve your concern you are encouraged to make a complaint which will be handled initially by the service manager and then by the Lincolnshire Community Health Services Complaints Team. You can make a complaint by phoning the complaints team on 01522 309752.

If you would like to give the service a compliment, we are always very grateful for these. Please email the department or phone 01522 697282

Get in contact

Electronic Assistive Technology Service
Fen House, Fen Lane
North Hykeham

Phone: 01522 572820

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